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Help & FAQ

Everything you need to get started on Amapianos — and answers to the questions members ask most.

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Getting started

How do I create an account?
Tap Join Free at the top, choose a username (at least 3 characters) and a password (at least 6). You sign in with your username, not your email.
I forgot my password — what do I do?
Use Forgot your password? on the login page. Enter your username (or mobile number) and the recovery number you were given when you joined, then choose a new password. You'll get a new recovery number straight away.
What is my recovery number?
A private code like AMP-XXXX-XXXX-XXXX-XXXX that you get when you join. It's the only way to reset your password, so write it down. Lost it? While you're signed in, open your recovery number page to make a new one.
Can I log in with my mobile number?
Yes — if you added your mobile number when you joined, type it in the login box instead of your username. Spaces, dashes and the + sign don't matter. Adding a mobile number is optional.
Can I take the tour again?
Yes — press Quick tour for the main features or Full tour to visit every tab, at the top of this page, any time. Each step is read aloud; tap 🔊 on the tour card to turn the narration off or on.

Music, DJs and voting

How does DJ voting work?
Open a DJ's profile and cast your vote. Votes decide the rankings you see on the home page and the Royalty pages.
What is the Beat Studio?
Under Beats you can build amapiano patterns with the log drum sequencer, record vocals with the voice editor and share beats in the gallery.

Events and parties

How do I find events near me?
Open Events and filter by country, city, event type, genre, date or start time.
How do I host a party?
Use Create Party. Some party types (VIP, VVIP) are invite-only and need a minimum number of followers.

Private groups

What is a private group?
A small invite-only space (up to 50 members) with its own message board. Only members can see the group, its members and its posts.
How do I start one or invite people?
Go to Groups, create a group, then invite members by their username. They accept the invitation from their Groups page.

Safety and your account

How do I report a problem or a person?
See Online Safety for how to report and block, or contact us.
How do I delete my account or my data?
Use Delete account or Delete data.